Information We Collect

Data You Provide Directly

When you reach out through our contact forms or sign up for programme information, we collect basic details like your name, email address, and phone number. If you're enquiring about business automation education, we might ask about your current role or business needs. You're in control of what you share with us.

Automated Collection

Like most websites, we gather some technical information automatically. This includes your IP address, browser type, and which pages you visit. We use this to understand how people navigate our site and where we can improve things. Nothing sinister here – just standard website analytics.

How We Use Your Information

We're pretty straightforward about this. Your data helps us respond to your questions, send information about upcoming programmes (if you've asked for it), and improve our website experience. We don't sell your information to third parties. That's not our business model.

• Answering your enquiries about business automation education
• Sending programme details for courses starting in late 2025 or 2026
• Understanding which parts of our site are most useful
• Keeping our systems secure and preventing misuse
• Meeting legal obligations when necessary

Sharing and Third Parties

We work with a handful of trusted service providers who help us run our website and communicate with potential students. These include our hosting provider, email service, and analytics tools. They're all required to protect your data and can only use it for the specific services they provide to us.

We might share information if we're legally required to do so – think court orders or regulatory requests. But that's rare and we'll always review such requests carefully.

Your Rights Under UK Law

You've got quite a few rights when it comes to your personal data. Here's what you can do:

• Access: Request a copy of the personal information we hold about you
• Correction: Ask us to fix any inaccurate or incomplete data
• Deletion: Request we delete your information (with some exceptions)
• Objection: Object to certain types of processing
• Restriction: Ask us to limit how we use your data temporarily
• Portability: Get your data in a format you can transfer elsewhere
• Withdraw Consent: Change your mind about marketing communications anytime

Data Security Measures

We take reasonable steps to protect your information from unauthorized access or disclosure. Our website uses encryption for data transmission, and we limit access to personal information to employees who need it for their work. That said, no online system is 100% secure. We do our best, but we can't guarantee absolute security.

If we ever experience a data breach that affects your rights, we'll notify you and the Information Commissioner's Office within 72 hours, as required by UK law.

Data Retention

We don't keep your data longer than necessary. Contact enquiries are typically kept for three years unless you ask us to delete them sooner. Technical data gets cleared after 12 months. If you've expressed interest in future programmes, we'll keep that information for about two years from your last interaction with us.

After these periods, we securely delete or anonymize your information so it can't be linked back to you.

International Data Transfers

Your data is primarily stored on servers within the UK. Some of our service providers might process data outside the UK, but only in countries that the UK government recognizes as having adequate data protection laws. Where that's not the case, we use approved safeguards like standard contractual clauses.

Cookies and Tracking

We use cookies to remember your preferences and understand how visitors use our site. These are small text files stored on your device. You can control cookie settings through your browser, though disabling them might affect how the site functions.

We use analytics cookies to see which pages get the most traffic and where people tend to drop off. This helps us make the site more useful. We don't use advertising cookies or track you across other websites.

Children's Privacy

Our services are aimed at adults interested in business automation education. We don't knowingly collect information from anyone under 16. If you're a parent and believe your child has provided us with personal information, please contact us so we can delete it.

Changes to This Policy

We review and update this privacy policy periodically. When we make significant changes, we'll update the date at the top of this page and might notify you by email if you're on our contact list. Checking back occasionally is a good idea, especially if you haven't visited in a while.

Complaints and Concerns

If you're not happy with how we've handled your personal information, please let us know first. We'll do our best to resolve any issues. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority.